Return & Refund Policy

At 【请替换：店铺名称】, we are committed to ensuring your complete satisfaction with every purchase. If you are not fully satisfied with your order, you may request a return in accordance with the guidelines outlined below.

Return Eligibility

Return requests must be submitted within 14 days of the delivery date.
To be eligible for a return, the item must:

Be unused and in its original condition.
Include all original packaging, labels, and accessories.
Show no signs of misuse, damage, or wear.
Be suitable for resale after inspection.

Non-Returnable Products

The following items are generally not eligible for return:

Customized or personalized products.
Digital products or downloadable files.
Gift cards or store credit.
Clearance or final sale merchandise.
Products that have been used or altered after delivery.

Refund Process

Once we receive your returned item, we will inspect it to confirm it meets the return criteria.

If your return is approved, your refund will be issued using the original payment method. Refund processing times typically take between 5-10 business days, depending on your payment provider.