Shipping Policy
At 【请替换:店铺名称】, we strive to process and ship your orders promptly and efficiently.
Processing Time
Orders are typically processed within 1-3 business days after payment confirmation. Please note that processing times may be longer during holidays, special promotions, or periods of high order volume.
Shipping Time
After processing, shipments usually take 7-12 business days to arrive.
The shipping fee is calculated and displayed at checkout based on your order details and shipping destination.
Order Cancellation
Orders can be cancelled within 24 hours of placing them. After this period, we may have already started processing your order and cancellation might not be possible.
Returns and Refunds
We accept returns within 14 days of delivery. To be eligible for a return, items must be unused and in their original condition.
Customers are responsible for return shipping costs unless the item received is defective, damaged, or incorrect.
Refunds will be processed within 5-10 business days after we receive and inspect the returned items.
Tracking
Once your order has shipped, tracking information will be provided if available. Please allow some time for tracking details to update in the carrier’s system.
Delivery Delays
Delivery times are estimates and may be affected by unforeseen events such as severe weather, customs inspections, transportation disruptions, or public holidays.
If you have any questions about your order or shipping, please contact us at: 【请替换:客服邮箱】.